Privacy Policy

Last updated: January 2026

At Shivay Garden, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or book any service or event with us.

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Frequently asked questions

Here are some common questions about our company.

What services does your company offer ?

Shivay Garden offers complete resort, event, and function booking services.

Our services include resort stay, garden and hall booking, wedding and party functions, decoration, catering support, DJ & sound system, lighting, seating arrangements, and room booking facilities.

We also provide kitchen facilities and allow customers to bring their own extra halwai if required.

How can I contact customer support ?

You can contact Shivay Garden customer support using the details below:

📞 Phone: +91 6203471199

✉️ Email: shivaygardenlkr@gmail.com

📍 Address: Bypass Road, Near New Bus Stand, Lakhisarai – 811311, Bihar

Our team is available to assist you with bookings, services, and any event-related queries.

What is your return or cancellation policy?

Shivay Garden follows a cash-on-arrival booking system.

Since bookings are confirmed only after cash payment at the resort, refunds are not applicable once the booking is confirmed.

For any changes, rescheduling, or cancellations, customers are requested to contact the owner directly in advance.

All decisions regarding cancellation or adjustments are handled on a case-by-case basis by management.